Hungarian-Speaking Customer Care Officer Full Time

Our clients is a reputable and well-established investment firm with headquarters in Limassol, Cyprus and representative offices in other EU countries as well as Australia. They are looking to add a Hungarian speaker to their team that will be responsible for providing high quality customer service to the company’s clients. The successful candidate will be native/fluent in Hungarian with very good knowledge of the English language, positive attitude and ability to work shifts.

Job Responsibilities

Dealing with clients’ inquiries via live chat, email and telephone
Performing personal clientele analysis and taking actions as required
Handling client inquiries appropriately and ensuring that high level service is provided
Promoting available products and services to clients
Developing and maintaining excellent relationships with prospective and existing clients
Cooperating effectively with other departments as required
Contributing to team effort by achieving targeted results

Requirements

Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent Hungarian speaker with excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required

Benefit

Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities