Italian – Speaking Client Relations Manager Full Time

Job Description

Our client is a reputable and well – established investment firm with headquarters in Limassol, Cyprus and representative offices in various cities abroad. They are looking to add an Italian – Speaking Client Relations Manager to their dynamic team.

Job Responsibilities

• Develop and maintain excellent relationships with prospective and existing clients
• Responsible for activating new client leads and following up with potential clients
• Deal with clients’ inquiries via live chat, email and telephone
• Handle client inquiries via email and telephone and ensure that high level service is provided
• Perform personal clientele analysis and taking actions as required
• Promote available products and services to clients
• Stay abreast of the latest developments, products and marketing promotions that Trading
• Point launches and the relevant terms and conditions; and communicate them to the clients
• Ensure compliance with the company’s legal guidelines and compliance procedures
• Provide suggestions on system enhancements
• Act in the best interest of the company at all times, and cooperate with the rest of the
• Client Relations team in order to perform business development
• Contribute to the team effort by achieving targeted results
• Cooperate effectively with other departments as necessary

Requirements

• Degree in a business-related field
• Client handling experience in the financial services sector is a definite plus
• Fluent Italian speaker with excellent oral and written skills in English
• Reliable, with integrity of character
• Outstanding communication and interpersonal skills
• Dynamic, innovative and target oriented
• Ability to multitask and prioritize
• Strong computer literacy
• Valid work permit required
  

  Benefit from:

• Attractive remuneration package
• Private health insurance
• Corporate pension fund
• Food allowance
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

Tagged as: #manager, customer support, italian