Payments Officer Full Time

Our client is a CySEC regulated entity with headquarters in Limassol and offices abroad in different jurisdictions.

They’re currently looking for a Payments Officer to join their team. The Payments officer is responsible to service the clients with any payments related query, either this is deposit, withdrawal or credit. Amongst others, analyze and report transactions, assist with maintenance of the several payment providers and the external cashier where applicable.

Job Responsibilities

Assist clients with any inquiry and provide the relevant information regarding their payments or financial balances.
Process financial transactions of the customer such as deposits, withdrawals and /or credits.
Post financial transactions into the various systems used by the company.
Monitor the various Clients’ bank accounts for both incoming and outgoing transactions.
Troubleshoot any issue arising from the automation of the financial transactions and liaising with the relevant department either internally or externally to resolve it.
Process customers’ bonuses.
Enter and keep updating customers’ financial information in the company’s records and systems.
Keep accurate records as these are required from time to time.
Generate various reports regarding number of accounts, financial transactions, etc.
Liaising with various departments and solving the various issues that arise during the daily operations.
Maintain the smooth operations of the integrated payment services.
Communicate with the various payment service providers in case of tech issues or missing transactions.
Monitor the several communication channels and respond in due time to both internal and external messages

Requirements:

University degree in Accounting, Business Administration or relevant field.
Previous experience in a similar role with involvement in payments and PSPs.
Excellent oral and written command of the English language.
Good knowledge of Office 365.
Excellent organizational and communication skills.
Ability to work on a 24/5 weekly basis shifts.
Working Hours: 8:00-16:30, 10:00-18.30, 14:00-22:30