Our client is an established company providing services to companies within the online gaming industry. They have recently established an office in Limassol and they’re currently looking to build their team here. They are looking to hire a Portuguese Customer Support Representative. The ideal candidate is an individual with excellent English and must be Fluent/Native in Portuguese. Someone with positive personality, excellent communication skills and a passion for providing high quality customer support.
Dealing directly with clients’ queries over chat system, e-mail and phone
Answering client’s requests
Promoting products and services to clients
Optimize customers’ satisfaction
Interacting with other departments as necessary to meet client’s needs
Maintaining professionalism at all instances
Native/Fluent Portuguese language proficiency
Fluent in English
Able to work 24/7 shifts on rotation
Experience preferred but not mandatory
Attention to details and quality of work
European citizenship
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