Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already has more than 60 well-established partners in the casino vertical. Licensed out of U.K and Malta with offices in Cyprus, Israel and London, they are in a fantastic position to continue their rapid global growth.
They are currently looking for a motivated and dynamic Risk and Payments Agent to join our team in Limassol.
Process account opening for the registered clients in accordance with KYC procedure.
Amend existing client accounts (i.e. valid documents, updated information).
Monitoring customer accounts to detect fraudulent patterns;
Communicate with banks and payment providers
Investigating, reporting and undertaking remedial action on suspicious account transactions to protect business from financial loss;
Utilization of fraud and payments systems to optimize deposit conversion percentages and keep chargeback ratio within acceptable limit;
Reviewing and processing all withdrawal requests;
Contributing and ensuring compliance;
Resolving customer queries;
Interacting with other departments as necessary to meet client’s needs;
Maintaining professionalism in all instances.
Liaise with management for any queried issues.
Able to work 24/7 shifts on rotation; (08.00 – 16.00, 16.00 – 00.00, 00.00 – 08.00)
Experience is preferred but not mandatory;
Excellent command of the English language;
Attention to details and quality of work;
Computer literate and proficient user of Excel;
21 days Paid Annual Leave
Medical Health Insurance
Team Building Activities
Monetary voucher on Birthdays and additional occasions
Employee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)
Unlimited daily snacks and beverages
Supportive and positive working environment
Admission Officer (έως €1.550) Τίτλος Κενής Θέσης: ADMISSION OFFICER Αριθμός Κενής Θέσης: 306554 Περιγραφή Εργασίας: LIAISE BY TELEPHONE, BY EMAIL,...Apply For This Job
Σε ενδιαφέρει να μάθεις το άμεσο marketing και να εξελιχθείς στην επικοινωνία; Η εταιρεία μας δίνει την ευκαιρία σε 3...Apply For This Job
Arabic Communication Monitoring Assistant Our client is a CySEC regulated entity with headquarters in Limassol and offices abroad in different...Apply For This Job
Arabic Client relationship manager Our client is a CySEC regulated investment firm with offices in Limassol as well as abroad....Apply For This Job
Job Description Our client is a reputable and well – established investment firm with headquarters in Limassol, Cyprus and representative...Apply For This Job
Υπάλληλος Πρατηρίου Υγρών Καυσίμων (έως €1.100) Τίτλος Κενής Θέσης: ΥΠΑΛΛΗΛΟΣ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝ ΠΡΑΤΗΡΙΟΥ ΥΓΡΩΝ ΚΑΥΣΙΜΩΝ Αριθμός Κενής Θέσης: 305895 Περιγραφή...Apply For This Job