Client Engagement Specialist with French (FULLY REMOTE) Πλήρης Απασχόληση

Client Engagement Specialist with French (FULLY REMOTE)

You’ll be joining a dynamic and innovative customer service outsourcing company, specializing in providing high-quality customer support solutions. With a focus on excellence and customer satisfaction. Our multilingual team is dedicated to offering tailored support services, ensuring that our clients’ customers receive prompt, effective, and friendly assistance.

Your tasks:

• Supporting customers through different channels (inbound calls and mails)
• Answering questions about usage, ordering, reimbursement and exchanges
• Registering and logging into the website – guiding the customers through the log in process
• To provide information about the legal conditions of vouchers usage

Experiences:

• French at C1 level or above
• English at B2 level or above
• Customer oriented attitude
• Excellent organizational and communication skills

What we offer:

• Fully remote work environment.
• Performance bonuses
• Additional food vouchers
• Christmas /Easter bonuses
• A multinational and inclusive work environment.