Hotel General Manager Πλήρης Απασχόληση

Position: Hotel Manager
Aeolian Village, 4* Hotel in Lesbos Island, is currently seeking a dedicated and experienced Hotel Manager to join our team.

Responsibilities:
Our organization is seeking a highly qualified Hotel Manager to oversee and coordinate all operational aspects of the hotel. Key responsibilities include:
·      Ensuring the delivery of a superior level of service to all guests.
·      A strong understanding of P&L statements and the ability to react with impactful strategies.
·      Deliver hotel budget goals and set other short and long term stategic goals for the property.
·      Developing improvement actions and carry out costs savings.
·      Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
·      Ensuring strict adherence to hotel operating controls, SOP’s, policies, procedures, and service standards.
·      Budget planning, sales target setting, and account management.
·      Generating guest satisfaction reports.
·      Recruitment, training, and supervision of staff.
·      Addressing customer complaints and resolving issues.
·      Ensuring compliance with health, safety, and security regulations.
·      Managing all departments including maintenance, front office, housekeeping, food & beverage, conferences, banqueting & entertainment.

Candidate Requirements:
To excel in this role, candidates must meet the following criteria:

·      A university degree in Hotel Management or a related field.
·      Minimum of 10 years of prior experience in hotel management as hotel manager and / or assistant manager / operations manager.
·      Strong leadership and managerial skills.
·      Exceptional interpersonal skills, with the ability to quickly build rapport with customers and a commitment to delivering outstanding customer service.
·      Proficient in both written and verbal communication in Greek and English.
·      Competency in Microsoft applications, property management systems and other internal softwares.

What we offer:
An attractive remuneration package, along with a bonus linked to target achievements, will be offered to the successful candidate. Please submit your CV at [email protected] 

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