Receptionist Πλήρης Απασχόληση

Thanos Hotels & Resorts are currently looking to recruit a Receptionist for Amyth of Mykonos Super Paradise.

Job Role:

Responsible for attending to guests and dealing with inquiries and special requests.

Duties & Responsibilities:

• Assists with the checking in of guests as per existing Front Office policies and regulations.

• Answers the telephone, screens and directs calls.

• Takes and relays messages to guests correctly and promptly.

• Provides requested information to callers.

• Greets people entering the hotel.

• Directs guests or any other visitors to the correct department.

• Deals with queries from both the public and hotel guests.

• Performs general administrative and clerical support.

• Receives and sorts mail and deliveries.

• Schedules any necessary appointments.

• Ensures that Reception area is kept clean and tidy at all times.

• Notifies the porter to transfer guests’ luggage to their assigned rooms.

• Assists in guests’ check-out and knows how to settle guests’ accounts either by cash or credit card.

• Informs guests of hotel and general information regarding restaurants etc.

• Offers wake up services, orders taxi transfers as and when required.

• Able to operate the telephone call center.

• Adhere to Hotel’s standards, policies and procedures and to have a complete understanding of the policies; including Fire, Hygiene, Health & Safety.

• Performs any other relevant duties assigned by the Front Office Manager

Requirements:

• Previous experience as a Receptionist at a 5* Hotel.

• Excellent knowledge of English.  Knowledge of Greek or any other language will be considered as an advantage.

• Pleasant, honest and friendly personality.

• Ability to work in a fast pace environment and cope under pressure.

• Computer Literate.

• Commitment to learning & self-development.

• Promotes cooperation & commitment within a team.

• The ability to cope under pressure.

• Problem-solving ability, to resolve issues as they arise.

• Inspiring and motivating others while being caring and understanding.

• Excellent interpersonal skills in handling staff relations and/or guest complaints.

Benefits:

• Competitive salary depending on experience

• Career progression

• Sharing Accommodation

• Free meals

 

If this sounds like you, please send us your CV at [email protected]

Due to work permit restrictions, all applicants must be eligible to live and work in EU.