French-Speaking Customer Care Officers
Our clients is a reputable and well – established investment firm with headquarters in Limassol, Cyprus and representative offices in other EU countries as well as Australia. They are looking for a Customer Care Officer to join their team in Limassol. The successful candidate will ideally be fluent French speaker with excellent oral and written skills in English with ability to multitask and maintain a high-level of organization
Job Responsibilities
Dealing with clients’ inquiries via live chat, email and telephone
Performing personal clientele analysis and taking actions as required
Handling client inquiries appropriately and ensuring that high level service is provided
Promoting available products and services to clients
Developing and maintaining excellent relationships with prospective and existing clients
Cooperating effectively with other departments as required
Contributing to team effort by achieving targeted results
Requirements
Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent French speakers with excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required
Benefit:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
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