Guest Service Agent Full Time NEW

VACANCY : Guest Service Agent  

Aphrodite Hills Resort, Europe’s multi-awarded destination and one of the must-visit resorts in the world, is looking for a passionate candidate to join the Rentals Team (Luxury Villas and Exclusive Apartments).

If your qualifications and abilities match the points below JOIN US.

Responsibilities:

•        Meet and greet guests.
•         Escorting guests to their accommodation property and explain all the essential information.
•         Provide customers with quotes and product knowledge.
•         Respond to internal and external enquiries via email, phone and face-to-face
•          Manage customers order entries.
•          Maintain a database that comprises customers’ details, reservation dates, and other essential information.
•          Manage and update guests and Tour Operator bills
•          Perform general administration tasks.
•          Works closely with all members in Front Desk and other departments.

Requirements and Qualifications:

• At least 1 year experience in a customer service position
• Excellent Communication skills
•  Extensive experience using MS office software
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Excellent knowledge of English language (Russian or any other language will be considered as an advantage).
• Excellent organization and strong communication skills
• Be flexible with working hours.
• The candidates must have driving license

Benefits:

• Permanent all year around position.
• 5 days a week (40 hours/2 offs per week)
• Competitive compensation package which includes 13 salaries
• Complimentary Lunch
• Provident Fund
• Medical Fund
• Opportunities for career development and growth within the company
• Discounts for all outlets/restaurants and accommodation on Resort

 Applications:

Interested candidates must apply to the Human Resources Department by sending their CV at [email protected]

All applications will be treated as strictly confidential.