IT Support Officer
Our client, is a global investment firm rapidly expanding to meet the demands of their ever-growing clientele base. They have offices located in Australia, Singapore, UK, and Cyprus.
Their Cyprus office, is just starting up, presenting a unique opportunity to be a founding member and work actively within the core of the business. With this, internal growth is not only welcomed but also encouraged, providing their employees with the opportunity to grow, develop and succeed in their current role and any future roles they might have with the company. This position offers not only career development opportunities but also the chance to be part of a fun, dynamic team that collaborates to support the company’s clients.
It is an individual contributor role based in our Limassol office, providing assistance with all IT support related functions, and troubleshooting of the company, including back-up support for other regional offices.
Provide helpdesk administration support and computer/laptop setup, including offsite support, and serve as the first point of contact for IT support (L1/L2)
Install, configure, and maintain software and hardware components of computer and network systems
Diagnose and troubleshoot software and hardware issues in timely manner
Maintain and provide support on IT, telephone system, software and hardware equipment and provide resolution of related problems
Maintain and setup Windows/ Network Equipment
Liaise with third-party vendors and manage related service contracts
Manage the company’s IT assets
Assist with the deployment and maintenance of security software and tools, such as firewalls, antivirus software, and intrusion detection systems.
Assist with the development and implementation of policies and procedures related to information security and office IT administration.
Diploma or above in IT/Computing/Computer Science or related discipline
At least 2 years of relevant working experience (work experience in a similar role in a financial institution is preferred)
Proficiency in supporting and managing Apple, Windows and Google environments
Experience with computer networks, network administration and installation
Experience with Windows, Office 365, mobile devices, cloud services and other desktop application support
Ability to handle confidential information sensitively and tactfully
Excellent communication skills, time management skills – able to plan, prioritize and organize
Fluent Greek & English
Flexible in work times. May be required to work outside of normal office hours as operational needs.
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