Italian – Speaking Client Relations Manager Full Time

Our client is a reputable and well – established investment firm with headquarters in Limassol, Cyprus and representative offices in various cities abroad. They are looking to add an Italian – Speaking Client Relations Manager to their dynamic team.

Job Responsibilities

Develop and maintain excellent relationships with prospective and existing clients
Responsible for activating new client leads and following up with potential clients
Deal with clients’ inquiries via live chat, email and telephone
Handle client inquiries via email and telephone and ensure that high level service is provided
Perform personal clientele analysis and taking actions as required
Promote available products and services to clients
Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
Ensure compliance with the company’s legal guidelines and compliance procedures
Provide suggestions on system enhancements
Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
Contribute to the team effort by achieving targeted results
Cooperate effectively with other departments as necessary

Requirements

Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent Italian speaker with excellent oral and written skills in English
Reliable, with integrity of character
Outstanding communication and interpersonal skills
Dynamic, innovative and target oriented
Ability to multitask and prioritize
Strong computer literacy
Valid work permit required

Benefit from:

Attractive remuneration package
Private health insurance
Corporate pension fund
Food allowance
Intellectually stimulating work environment
Continuous personal development and international training opportunities